Last Updated: September 13, 2022

Onedoor Sistemas LTDA ("Onedoor", "we", "us", "our") values and respects your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our services. By accessing or using our services, you agree to the collection and use of your information as described in this Policy.

1. Information We Collect

We collect the following information:

• Personal Information: Data provided by you, such as name, email, phone number, address, CPF (Brazilian individual taxpayer registry number), RG (Brazilian national identity document), and other registration details.
• Location Data: Information about your location, such as IP address and geolocation data.
• Usage Data: Information about how you use our service, such as access logs and interactions performed.

2. How We Use Your Information

We use your information to:

• Provide and improve the Onedoor service.
• Process transactions and communicate with you.
• Personalize your experience within the application.
• Comply with our legal and contractual obligations.

3. Legal Basis for Data Processing

In accordance with the General Data Protection Law (LGPD), we process your personal information based on the following reasons:

• Consent: When you provide us with explicit consent for the processing of your data.
• Execution of Contract: To fulfill the obligations of the contract entered into with you.
• Legitimate Interest: When we have a legitimate interest in processing data, provided that it does not outweigh your rights.
• Legal Obligations: To comply with applicable law.

4. Cookies and Tracking Technologies

We use cookies to enhance your user experience. Cookies are small files that store information on your device. You can disable cookies in your browser settings, but this may impact the functionality of the service.

5. Sharing of Information

We may share your information with:

• Service Providers: Companies that help Onedoor operate, process payments, and analyze data.
• Legal Authorities: When required by law, such as in the case of court orders or to comply with our legal obligations.

6. Data Security

We adopt security measures to protect your personal information against unauthorized access and leaks. However, we cannot guarantee the absolute security of data transmitted over the internet.

7. User Rights

According to the LGPD, you have the following rights regarding your data:

• Access: The right to access the personal data we hold about you.
• Correction: The right to correct inaccurate or outdated information.
• Deletion: The right to request the deletion of your data, as applicable.
• Portability: The right to request the transfer of your data to another service.
• Withdrawal of Consent: The right to withdraw the consent given for the processing of your data.

8. International Data Transfer

If your data is transferred outside of Brazil, we will take appropriate measures to ensure that your data is protected in accordance with applicable law.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon posting.

10. Contact Us

If you have any questions or wish to exercise your rights regarding your personal information, please contact us by email at: [email protected].