The API Terms of Use and Conditions establish how Onedoor provides tools, content, and services through the Application Programming Interface (APIs), facilitating integration between user and partner platforms. These terms are intended for programmers and analysts involved in system integration projects. Onedoor may modify the Terms related to the Services at any time. Amendments will take effect when Onedoor posts the updated version of the Terms. By continuing to access or use the APIs, you consent to be bound by the Terms.

1. Definitions

API: Refers to the Application Programming Interface made available by Onedoor for access by Developers, whose use enables them to create Solutions that provide End Users with access to specific content and services offered by Onedoor.
Solutions: Refers to a set of services aimed at adding value to the end customer, either through system integration or the creation of new products and services.
Access Keys: Refers to the confidential security keys provided by Onedoor for your use of the API.
User: A client who uses solutions or performs integrations with Onedoor.

2. API Access

2.1. Onedoor will provide access keys that allow access to the platform’s information. The key is restricted to the user and may not be shared or transferred to third parties without Onedoor’s prior consent.
2.2. To consume and use the APIs, it is necessary:

1) To be an Onedoor user and/or partner with a valid service contract or equivalent.
2) To formally request, through the channel established in the contract, interest and access to the API functionalities and documentation.
3) To present a valid cybersecurity policy within the company.
4) To obtain approval for platform integration.
5) To receive access and permissions to execute the API.


3. Licenses

3.1. You may charge for the use of your application, but you are prohibited from selling, renting, sublicensing, or distributing access to Onedoor's API.
3.2. You may terminate this license simply by discontinuing the use of Onedoor's API. On the other hand, Onedoor may terminate the license with the user at its sole discretion at any time without prior notice. Once the license is terminated, all rights granted by Onedoor will be immediately revoked.
3.3. The license will be automatically terminated if any of the following conditions are met:

a) If the user violates any of Onedoor's legal policies, such as the Terms of Use, Privacy Policy, Intellectual Property Policy, or these Terms of Use.
b) If the user misuses, illegally, or abusively uses Onedoor’s API.
c) If Onedoor, at its sole discretion, decides to suspend or discontinue any aspect of the API.

3.4. Upon termination: all rights and licenses granted to you will be immediately revoked; you must promptly destroy (or, at Onedoor’s discretion, return to Onedoor) all Confidential Information in your possession or control; and you must delete all stored content related to your use of Onedoor’s APIs and confirm the deletion in writing to Onedoor within 30 days.

4. Restrictions

4.1. By using any API, you agree that you will not:

1) Modify, create derivative works, reverse engineer, or attempt to discover, in any way, the source code, structure, sequence, and organization of any part of our APIs, Services, or technologies.
2) Access or use the APIs for fraudulent or unlawful purposes, nor for any purpose that may be harmful to Onedoor or its Services.
3) Commercialize, sell, or resell the APIs or Services to third parties.
4) Use the API in a way that exceeds a reasonable volume or constitutes excessive or abusive use.
5) Use Onedoor’s API to develop competing products or services against Onedoor, subject to unfair competition laws.

5. Limitations and Liability

UNDER NO CIRCUMSTANCES SHALL ONEDOOR BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, EXEMPLARY OR OTHERWISE, RELATED TO THESE TERMS, WHETHER DIRECT OR INDIRECT. ONEDOOR SHALL NOT BE HELD RESPONSIBLE FOR THE ACTIONS OF ITS USERS, INCLUDING DEVELOPERS, WHO SHALL BE SOLELY RESPONSIBLE FOR ANY THIRD-PARTY CLAIMS OR LEGAL DEMANDS, AND MUST HOLD ONEDOOR FREE FROM ANY LIABILITY OR BURDEN.

6. Security and Privacy

6.1. You acknowledge that you have no independent rights over personal data processed via Onedoor’s API.
6.2. In the event of a security incident involving, directly or indirectly, the personal data of Onedoor platform users obtained through Onedoor’s API, the developer user must notify Onedoor immediately and cooperate in any investigations, following all instructions provided by Onedoor to formulate an adequate response plan. If the developer fails to notify Onedoor or does so with an unjustified delay, they will be held responsible for damages caused to third parties, and Onedoor reserves the right to seek legal recourse.
6.3. You agree not to introduce, either intentionally or negligently, any viruses, worms, or other computer codes, files, or programs that may interrupt, destroy, or limit the functionality of the Services.

7. Intellectual Property

You acknowledge that we or our licensors hold all ownership rights, titles, and interests in the APIs, Services, and Onedoor’s trademarks, along with any related intellectual property rights, including, but not limited to, modifications, improvements, derivative works, and updates. You agree not to use or register any trademark, service mark, trade name, domain name, social media account, or title that incorporates, in whole or in part, Onedoor’s trademarks or is similar to them.

8. Advertising

By creating an account with Onedoor, you become our client and, as such, authorize us to display your company’s name and logo on our website and other third-party communications.